Manajemen Pelayanan Prima : Mencegah Pembelotan Dan Membangun Customer Loyality
| Main Author: | RAHMAYANTY, Nina |
|---|---|
| Format: | Buku Teks |
| Language: | Bahasa Indonesia |
| Published: |
Graha Ilmu
2010
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| Subjects: | |
| Online Access: |
http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=91514 |
| Physical Description: |
Xiii, 242 hal., 22 cm. |
|---|---|
| ISBN: |
ISBN:978-979-756-635-7 |