APA Citation

Hart, C. W. (1992). The baldrige: :what it is, how it's won, how to use it to improve quality in your company. New York:McGraw-Hill.

Chicago Style Citation

Hart, Christopher W.L. The Baldrige: :what It Is, How It's Won, How to Use It to Improve Quality in Your Company. New York:McGraw-Hill, 1992.

MLA Citation

Hart, Christopher W.L. The Baldrige: :what It Is, How It's Won, How to Use It to Improve Quality in Your Company. New York:McGraw-Hill, 1992.