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The baldrige::what it is, how it's won, how to use it to improve quality in your company

Main Authors: Hart, Christopher W.L., Bogan, Christopher E.
Format: TEXT
Published: New York:McGraw-Hill 1992
Online Access: http://opac.lib.ugm.ac.id/index.php?mod=book_detail&sub=BookDetail&act=view&typ=htmlext&buku_id=222880&unit_id=1
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http://opac.lib.ugm.ac.id/index.php?mod=book_detail&sub=BookDetail&act=view&typ=htmlext&buku_id=222880&unit_id=1

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