APA Citation

Buttle, F. (2007). Customer relationship management (manajemen hubungan pelanggan): :concepts and tools. Malang:Bayumedia Publishing.

Chicago Style Citation

Buttle, Francis. Customer Relationship Management (manajemen Hubungan Pelanggan): :concepts and Tools. Malang:Bayumedia Publishing, 2007.

MLA Citation

Buttle, Francis. Customer Relationship Management (manajemen Hubungan Pelanggan): :concepts and Tools. Malang:Bayumedia Publishing, 2007.

Warning: These citations may not always be 100% accurate.