Customer relationship management (manajemen hubungan pelanggan)::concepts and tools
| Main Authors: | Buttle, Francis, Basuki, Indro |
|---|---|
| Format: | TEXT |
| Language: | ind |
| Published: |
Malang:Bayumedia Publishing
2007
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| Subjects: | |
| Online Access: |
http://opac.lib.ugm.ac.id/index.php?mod=book_detail&sub=BookDetail&act=view&typ=htmlext&buku_id=223189&unit_id=1 |