APA Citation

Davis, M. M. (2003). Managing Services: Using Technology to Creat Value. New York:Mc Graw Hill.

Chicago Style Citation

Davis, Mark M. Managing Services: Using Technology to Creat Value. New York:Mc Graw Hill, 2003.

MLA Citation

Davis, Mark M. Managing Services: Using Technology to Creat Value. New York:Mc Graw Hill, 2003.

Warning: These citations may not always be 100% accurate.