The Customer-centered enterprise: how IBM and other world-class companies achieve extraordinary results by putting customers first
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| Main Author: | Harvey Thompson |
|---|---|
| Format: | Sirkulasi |
| Language: | Inggris |
| Published: |
McGraw-Hill
2000
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| Subjects: |
| Summary: |
ir,c.1-2 |
|---|---|
| Physical Description: |
xv, 247; 24 |
| ISBN: |
ISBN:0-07-135210-4 |