Implikasi Strategis nilai pelanggan (Product Value, Personnel Value, Service Value dan Image Value) terhadap kepuasan pelanggan (Customer Satisfaction)
| Main Author: | Nara Pati Awang Narindra |
|---|---|
| Format: | Thesis S2 |
| Language: | Bahasa Indonesia |
| Published: |
MM 12 UMY 004
2012
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| Subjects: | |
| Online Access: |
http://library.umy.ac.id/katalog.php?opo=lihatDetilKatalog&id=31922 |