APA Citation

Buttle, F. (2007). Customer relationship management [Manajemen hubungan pelanggan]: Concepts and tools. Bayumedia.

Chicago Style Citation

Buttle, Francis. Customer Relationship Management [Manajemen Hubungan Pelanggan]: Concepts and Tools. Bayumedia, 2007.

MLA Citation

Buttle, Francis. Customer Relationship Management [Manajemen Hubungan Pelanggan]: Concepts and Tools. Bayumedia, 2007.

Warning: These citations may not always be 100% accurate.