Customer relationship management [Manajemen hubungan pelanggan] : concepts and tools
| Main Authors: | Buttle, Francis, Subiyanto, Arief, Wahyudi, Setiyono, Setyorini, Yuyut, Basuki, Indro |
|---|---|
| Format: | Buku Teks |
| Language: | Ind |
| Published: |
Bayumedia
2007
|
| Subjects: | |
| Online Access: |
http://www.library.usd.ac.id//web/index.php?pilih=search&p=1&q=93777&go=Detail |