Delivering quality service
Delivering quality service
| Main Author: | ZEITHAML, Valarie |
|---|---|
| Format: | Buku Teks |
| Language: | Bahasa Inggris |
| Published: |
The Free Press
1990
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| Subjects: | |
| Online Access: |
http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=7568 |
| Summary: |
Delivering quality service |
|---|---|
| Physical Description: |
XII, 225 p. ,21 cm 15 cm 0 cm |
| ISBN: |
ISBN:0-02-935701-2 |