Services Marketing : Integrating Customer Focus Across The Firm
Services Marketing : Integrating Customer Focus Across The Firm
Main Author: | ZEITHAML, Valarie |
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Format: | Buku Teks |
Language: | Bahasa Indonesia |
Published: |
McGraw-Hill
2004
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Subjects: | |
Online Access: |
http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=7308 |