Service Management : Mewujudkan Pelayanan Prima
| Main Author: | TJIPTONO, Fandy |
|---|---|
| Format: | Buku Teks |
| Language: | Bahasa Indonesia |
| Published: |
Andi
2008
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| Subjects: | |
| Online Access: |
http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=91502 |
| Physical Description: |
Xii, 233 hal., 26 cm. |
|---|---|
| ISBN: |
ISBN:978-979-29-0509-0 |