Kualitas pelayanan publik: konsep, dimensi, indikator dan implementasinya
| Main Author: | Hardiyansyah |
|---|---|
| Format: | TEXT |
| Language: | ind |
| Published: |
Yogyakarta:Gava Media
2011
|
| Subjects: | |
| Online Access: |
http://opac.lib.ugm.ac.id/index.php?mod=book_detail&sub=BookDetail&act=view&typ=htmlext&buku_id=727281&unit_id=1 |