Customer loyalty : menumbuhkan dan mempertahankan kesetiaan pelanggan
Main Authors: | Sumiharti, Yati, Yahya, Dwi Kartini, Medya, Ratri, Griffin, Jill, Kristiaji, Wisnu C. |
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Format: | Buku Teks |
Language: | Ind |
Published: |
Erlangga
2003
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Subjects: | |
Online Access: |
http://www.library.usd.ac.id//web/index.php?pilih=search&p=1&q=63590&go=Detail |