Service management : operations, strategy, and information technology [5th ed.]
| Main Authors: | Fitzsimmons, James A., Fitzsimmons, Mona J. |
|---|---|
| Format: | Buku Teks |
| Language: | Eng |
| Published: |
Mc Graw-Hill
2006
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| Subjects: | |
| Online Access: |
http://www.library.usd.ac.id//web/index.php?pilih=search&p=1&q=84267&go=Detail |