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Boosting loyalty marketing performance : menggunakan teknik penjualan, customer relationship management, dan servis untuk mendongkrak laba

Main Authors: Kartajaya, Hermawan, Saputro, Anke Dwi
Format: Buku Teks
Language: Ind
Published: Mizan 2007
Subjects:
CUSTOMER SERVICE
Online Access: http://www.library.usd.ac.id//web/index.php?pilih=search&p=1&q=89952&go=Detail
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http://www.library.usd.ac.id//web/index.php?pilih=search&p=1&q=89952&go=Detail

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