Manajemen hubungan pelanggan (Customer relation management). Concepts and tools
Manajemen hubungan pelanggan (Customer Relationship management). Concepts and ...
Main Author: | BUTTLE, Francis |
---|---|
Format: | Buku Teks |
Language: | Bahasa Indonesia |
Published: |
Elsevier Pub. Company
2007
|
Subjects: | |
Online Access: |
http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=10032 |
Summary: |
Manajemen hubungan pelanggan (Customer Relationship management). Concepts and ... |
---|---|
Physical Description: |
xxii, 432 p. ,24 cm 20 cm 0 cm |
ISBN: |
ISBN:978-0-7506-5502-6 |