Implikasi Strategis nilai pelanggan (Product Value, Personnel Value, Service Value dan Image Value) terhadap kepuasan pelanggan (Customer Satisfaction)
| Main Author: | Nara Pati Awang Narindra |
|---|---|
| Format: | Thesis S2 |
| Language: | Bahasa Indonesia |
| Published: |
MM 12 UMY 004
2012
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| Subjects: | |
| Online Access: |
http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=31922 |
| Physical Description: |
92 hlm |
|---|---|
| ISBN: |
Tes MM 4 |