ANALISIS PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN UNTUKMENDORONG MINAT BELI ULANG (Studi Pada Pengguna Kartu Indosat Ooredoo)

This research aims to give solution upon the decreasing problem of sale level, share market, and disatisfaction of Ooredoo Indosat Card users in Yogyakarta by examining the influence analysis of product and service quality on customer satisfaction to increase repurchase intention. The research was...

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Main Author: Ana Mentaldi
Format: Skripsi S1
Language: Bahasa Indonesia
Published: MNJ 16 UMY 147 2016
Subjects:
Online Access: http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=68123
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