Services Marketing : Integrating Customer Focus Across The Firm
Services Marketing : Integrating Customer Focus Across The Firm
| Main Author: | ZEITHAML, Valarie |
|---|---|
| Format: | Buku Teks |
| Language: | Bahasa Indonesia |
| Published: |
McGraw-Hill
2004
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| Subjects: | |
| Online Access: |
http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=7308 |
| Summary: |
Services Marketing : Integrating Customer Focus Across The Firm |
|---|---|
| Physical Description: |
xix, 668 p. ,25 cm 20 cm 0 cm |
| ISBN: |
ISBN:007-247142-5 |