The Loyalty Effect : The Hidden Force Behind Growth, Profits, and Lasting Value
Main Author: | REICHHELD, Frederick et al. |
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Format: | Buku Teks |
Language: | Bahasa Indonesia |
Published: |
Brain & Company, Inc.
1996
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Subjects: | |
Online Access: |
http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=91551 |