The Loyalty Effect : The Hidden Force Behind Growth, Profits, and Lasting Value
| Main Author: | REICHHELD, Frederick et al. |
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| Format: | Buku Teks |
| Language: | Bahasa Indonesia |
| Published: |
Brain & Company, Inc.
1996
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| Subjects: | |
| Online Access: |
http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=91551 |
| id |
oai:lib.umy.ac.id:91551 |
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| recordtype |
oai_dc |
| spelling |
oai:lib.umy.ac.id:915512021-06-16T13:12:19ZThe Loyalty Effect : The Hidden Force Behind Growth, Profits, and Lasting ValueREICHHELD, Frederick et al.customer relations customer satisfactionBrain & Company, Inc.1996Buku TeksXii, 323p., 24 cm.ISBN:0-87584-448-0658.4 Rei l c.1Bahasa Indonesiahttp://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=91551 |
| institution |
Universitas Muhammadiyah Yogyakarta |
| collection |
Perpustakaan Yogyakarta |
| language |
Bahasa Indonesia |
| topic |
customer relations customer satisfaction |
| spellingShingle |
customer relations customer satisfaction REICHHELD, Frederick et al. The Loyalty Effect : The Hidden Force Behind Growth, Profits, and Lasting Value |
| description |
|
| format |
Buku Teks |
| author |
REICHHELD, Frederick et al. |
| author_sort |
REICHHELD, Frederick et al. |
| title |
The Loyalty Effect : The Hidden Force Behind Growth, Profits, and Lasting Value |
| title_short |
The Loyalty Effect : The Hidden Force Behind Growth, Profits, and Lasting Value |
| title_full |
The Loyalty Effect : The Hidden Force Behind Growth, Profits, and Lasting Value |
| title_fullStr |
The Loyalty Effect : The Hidden Force Behind Growth, Profits, and Lasting Value |
| title_full_unstemmed |
The Loyalty Effect : The Hidden Force Behind Growth, Profits, and Lasting Value |
| title_sort |
loyalty effect : the hidden force behind growth, profits, and lasting value |
| physical |
Xii, 323p., 24 cm. |
| publisher |
Brain & Company, Inc. |
| publishDate |
1996 |
| url |
http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=91551 |
| isbn |
ISBN:0-87584-448-0 |
| callnumber-raw |
658.4 Rei l c.1 |
| callnumber-search |
658.4 Rei l c.1 |
| _version_ |
1702756493263110144 |
| score |
14.79448 |