Customer relationship management. Concepts and tools
Customer relationship management. Concepts and tools
| Main Author: | BUTTLE, Francis |
|---|---|
| Format: | Buku Teks |
| Language: | Bahasa Inggris |
| Published: |
Elsevier Pub. Company
2004
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| Subjects: | |
| Online Access: |
http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=9625 |
| Summary: |
Customer relationship management. Concepts and tools |
|---|---|
| Physical Description: |
xviii, 359 p. ,29 cm 21 cm 0 cm |
| ISBN: |
ISBN:0-7506-5502-X |