The brandpromise: how costco, ketel one, make-A-wish, tourism vancouver, and other leading brands make and keep the promise that guarantees success

Main Author: Knapp, Duane E.
Format: TEXT
Language: eng
Published: New York:McGraw-Hill 2008
Subjects:
Online Access: http://opac.lib.ugm.ac.id/index.php?mod=book_detail&sub=BookDetail&act=view&typ=htmlext&buku_id=258820&unit_id=1
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