Total quality service : how organizations use it to create a competitive advantage
| Main Author: | Brown, Stanley A. |
|---|---|
| Format: | Buku Teks |
| Language: | Eng |
| Published: |
Prentice Hall Canada, Inc.
1992
|
| Subjects: | |
| Online Access: |
http://www.library.usd.ac.id//web/index.php?pilih=search&p=1&q=38916&go=Detail |