Total quality service : how organizations use it to create a competitive advantage
Main Author: | Brown, Stanley A. |
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Format: | Buku Teks |
Language: | Eng |
Published: |
Prentice Hall Canada, Inc.
1992
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Subjects: | |
Online Access: |
http://www.library.usd.ac.id//web/index.php?pilih=search&p=1&q=38916&go=Detail |
id |
usdlib-38916 |
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recordtype |
oai_dc |
spelling |
usdlib-389162000-06-22 00:00:00Total quality service : how organizations use it to create a competitive advantageBrown, Stanley A.SERVICE INDUSTRIES - MARKETINGPrentice Hall Canada, Inc.1992Buku Teksxii, 258 p. il. 24 cm658.812 BRO tISBN:0-13-923392-XEnghttp://www.library.usd.ac.id//web/index.php?pilih=search&p=1&q=38916&go=Detail |
institution |
Universitas Sanata Dharma |
collection |
Perpustakaan Yogyakarta |
language |
Eng |
topic |
SERVICE INDUSTRIES - MARKETING |
spellingShingle |
SERVICE INDUSTRIES - MARKETING Brown, Stanley A. Total quality service : how organizations use it to create a competitive advantage |
description |
|
format |
Buku Teks |
author |
Brown, Stanley A. |
author_sort |
Brown, Stanley A. |
title |
Total quality service : how organizations use it to create a competitive advantage |
title_short |
Total quality service : how organizations use it to create a competitive advantage |
title_full |
Total quality service : how organizations use it to create a competitive advantage |
title_fullStr |
Total quality service : how organizations use it to create a competitive advantage |
title_full_unstemmed |
Total quality service : how organizations use it to create a competitive advantage |
title_sort |
total quality service : how organizations use it to create a competitive advantage |
physical |
xii, 258 p. il. 24 cm |
publisher |
Prentice Hall Canada, Inc. |
publishDate |
1992 |
url |
http://www.library.usd.ac.id//web/index.php?pilih=search&p=1&q=38916&go=Detail |
callnumber-raw |
658.812 BRO t |
callnumber-search |
658.812 BRO t |
isbn |
ISBN:0-13-923392-X |
_version_ |
1544167646526701568 |
score |
14.79448 |