Complaintopedia the art of complaint handling : keluhan tamu yang sering terjadi di hotel dan kunci solusinya
| Main Author: | MOHAMMAD CHOLIL |
|---|---|
| Other Authors: | Adi Soenarno, Sigit Suyantoro, Fl. |
| Format: | Book |
| Published: |
Yogyakarta
Andi
2014
|
| Edition: | Cet.1. |
| Subjects: |