Complain topedia : the art of complaint handling keluhan tamu yang sering terjadi di hotel dan kunci solusinya
Lilis, 2/ws.c.1-2
| Main Authors: | Mohammad Cholil, Adi sunarno |
|---|---|
| Format: | Sirkulasi |
| Language: | Indonesia |
| Published: |
Andi
2014
|
| Subjects: |