Pengaruh Total Service Quality Management (TSQM) terhadap kepuasan pelanggan.
| Main Author: | Indra Kurniawan |
|---|---|
| Format: | Skripsi S1 |
| Language: | Bahasa Indonesia |
| Published: |
MNJ 14 UMY 145
2014
|
| Subjects: | |
| Online Access: |
http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=49491 |
| Physical Description: |
72 hal |
|---|---|
| ISBN: |
SKR FE 145 |