Pengaruh Total Service Quality Management (TSQM) terhadap kepuasan pelanggan.

Main Author: Indra Kurniawan
Format: Skripsi S1
Language: Bahasa Indonesia
Published: MNJ 14 UMY 145 2014
Subjects:
Online Access: http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=49491
PINJAM
id oai:lib.umy.ac.id:49491
recordtype oai_dc
spelling oai:lib.umy.ac.id:494912021-06-16T13:05:51ZPengaruh Total Service Quality Management (TSQM) terhadap kepuasan pelanggan.Indra Kurniawan145 Total service quality management KepuasanMNJ 14 UMY 1452014Skripsi S172 halSKR FE 145Bahasa Indonesiahttp://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=49491
institution Universitas Muhammadiyah Yogyakarta
collection Perpustakaan Yogyakarta
language Bahasa Indonesia
topic 145 Total service quality management
Kepuasan
spellingShingle 145 Total service quality management
Kepuasan
Indra Kurniawan
Pengaruh Total Service Quality Management (TSQM) terhadap kepuasan pelanggan.
description
format Skripsi S1
author Indra Kurniawan
author_sort Indra Kurniawan
title Pengaruh Total Service Quality Management (TSQM) terhadap kepuasan pelanggan.
title_short Pengaruh Total Service Quality Management (TSQM) terhadap kepuasan pelanggan.
title_full Pengaruh Total Service Quality Management (TSQM) terhadap kepuasan pelanggan.
title_fullStr Pengaruh Total Service Quality Management (TSQM) terhadap kepuasan pelanggan.
title_full_unstemmed Pengaruh Total Service Quality Management (TSQM) terhadap kepuasan pelanggan.
title_sort pengaruh total service quality management (tsqm) terhadap kepuasan pelanggan.
physical 72 hal
publisher MNJ 14 UMY 145
publishDate 2014
url http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=49491
isbn SKR FE 145
_version_ 1702748133740511232
score 14.79448