Pengaruh Total Service Quality Management (TSQM) terhadap kepuasan pelanggan.
Main Author: | Indra Kurniawan |
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Format: | Skripsi S1 |
Language: | Bahasa Indonesia |
Published: |
MNJ 14 UMY 145
2014
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Subjects: | |
Online Access: |
http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=49491 |
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oai:lib.umy.ac.id:494912021-06-16T13:05:51ZPengaruh Total Service Quality Management (TSQM) terhadap kepuasan pelanggan.Indra Kurniawan145 Total service quality management KepuasanMNJ 14 UMY 1452014Skripsi S172 halSKR FE 145Bahasa Indonesiahttp://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=49491 |
institution |
Universitas Muhammadiyah Yogyakarta |
collection |
Perpustakaan Yogyakarta |
language |
Bahasa Indonesia |
topic |
145 Total service quality management Kepuasan |
spellingShingle |
145 Total service quality management Kepuasan Indra Kurniawan Pengaruh Total Service Quality Management (TSQM) terhadap kepuasan pelanggan. |
description |
|
format |
Skripsi S1 |
author |
Indra Kurniawan |
author_sort |
Indra Kurniawan |
title |
Pengaruh Total Service Quality Management (TSQM) terhadap kepuasan pelanggan. |
title_short |
Pengaruh Total Service Quality Management (TSQM) terhadap kepuasan pelanggan. |
title_full |
Pengaruh Total Service Quality Management (TSQM) terhadap kepuasan pelanggan. |
title_fullStr |
Pengaruh Total Service Quality Management (TSQM) terhadap kepuasan pelanggan. |
title_full_unstemmed |
Pengaruh Total Service Quality Management (TSQM) terhadap kepuasan pelanggan. |
title_sort |
pengaruh total service quality management (tsqm) terhadap kepuasan pelanggan. |
physical |
72 hal |
publisher |
MNJ 14 UMY 145 |
publishDate |
2014 |
url |
http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=49491 |
isbn |
SKR FE 145 |
_version_ |
1702748133740511232 |
score |
14.79448 |