IMPLEMENTASI RELATIONSHIP MARKETING PADA RESTORAN MANG ENGKING YOGYAKARTA
secara parsial understanding customer expectation, building service partnership, total quality management, dan empowering employees berpengaruh terhadap customer satisfaction dan customer loyality
| Main Author: | Yana Triyana |
|---|---|
| Format: | Skripsi S1 |
| Language: | Bahasa Indonesia |
| Published: |
Universitas Muhammadiyah Yogyakarta
2008
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| Subjects: | |
| Online Access: |
http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=65251 |