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IMPLEMENTASI RELATIONSHIP MARKETING PADA RESTORAN MANG ENGKING YOGYAKARTA

secara parsial understanding customer expectation, building service partnership, total quality management, dan empowering employees berpengaruh terhadap customer satisfaction dan customer loyality

Main Author:	Yana Triyana
Format:	Skripsi S1
Language:	Bahasa Indonesia
Published:	Universitas Muhammadiyah Yogyakarta 2008
Subjects:	relationship marketing, mang engking
Online Access:	http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=65251

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