Cover Image

Customer Service and Support : Layanan Dan Dukungan Kepada Pelanggan Penerapan Strategi Yang Efektif

Main Author:	ARMISTEAD, Colin G. et al.
Format:	Buku Teks
Language:	Bahasa Indonesia
Published:	PT. Elek Media Komputindo 1999
Subjects:	customer service layanan pelanggan
Online Access:	http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=91470

PINJAM

Similar Items

Customer Service and Support : Layanan Dan Dukungan Kepada Pelanggan Penerapan Strategi Yang Efektif
by: ARMISTEAD, Colin G. et al.
Published: (1999)

Customer Service and Support : Layanan Dan Dukungan Kepada Pelanggan Penerapan Strategi Yang Efektif
by: ARMISTEAD, Colin G.
Published: (1996)

Customer Service and Support : Layanan Dan Dukungan Kepada Pelanggan Penerapan Strategi Yang Efektif
by: ARMISTEAD, Colin G.
Published: (1996)

Customer Service and Support : Layanan dan dukungan kepada pelanggan; penerapan strategi yang efektif
by: Armistead, Colin G.
Published: (1996)

Customer service and support : Layanan dan dukungan kepada pelanggan Penerapan strategi yang efektif
by: Armistead, Colin
Published: (1996)

Customer service and support - Layanan dan dukungan kepada pelayanan penerapan strategi yang efektif - Colin G. Armistead, Graham Clark
by: ARMISTEAD, Colin G.
Published: (1999)

Customer service and support = layanan dan dukungan kepada pelanggan : penerapan strategi yang efektif
by: Djunaedi, Moh. Kurdi, et al.
Published: (1999)

Times Management Series : Customer service and support; Layanan dan dukungan kepada pelanggan.
by: Armistead, Colin G.
Published: (1999)

Costumer Service and Support layanan dan Dukungan Kepada Pelanggan .Cet.2
Published: (1999)

Costumer Service and Support layanan dan Dukungan Kepada Pelanggan .Cet.2
Published: (1999)

Customer service cara efektif memuaskan pelanggan.
by: Yoeti, Oka A.
Published: (1999)

Customer service cara efektif memuaskan pelanggan
by: Oka A. Yoeti
Published: (1999)

Customer Service: Cara Efektif Memuaskan Pelanggan
by: YOETI, H. Oka A.
Published: (2003)

Customer service : cara efektif memuaskan pelanggan
by: Yoeti, Oka A.
Published: ()

Customer Service Cara Efektif Memuaskan Pelanggan
by: YOETI, Oka A (D
Published: ()

CUSTOMER Service Cara Efektif Memuaskan Pelanggan
by: YUTI, Oka A.
Published: ()

STRATEGI SUPERIOR CUSTOMER SERVICE GOEBOEX COFFEE DALAM MEMPERTAHANKAN LOYALITAS PELANGGAN
by: Sakti Oktania Putri
Published: (2010)

STRATEGI SUPERIOR CUSTOMER SERVICE GOEBOEX COFFEE DALAM MEMPERTAHANKAN LOYALITAS PELANGGAN
by: Sakti Oktania Putri
Published: (2010)

Achieving excellence through customer service unggul bersaing melalui layanan pelanggan
by: TSCHOHL, John
Published: (2003)

Achieving Excellence Through Customer Service Unggul Bersaing Melalui Layanan Pelanggan
by: TSCHOHL, John
Published: (2003)

Achieving Excellence Through Customer Service: Unggul Bersaing Melalui Layanan Pelanggan
by: TSCHOHL, John; Franzmeir, Steve; Singo, Cita
Published: (2003)

Implikasi Strategis nilai pelanggan (Product Value, Personnel Value, Service Value dan Image Value) terhadap kepuasan pelanggan (Customer Satisfaction)
by: Nara Pati Awang Narindra
Published: (2012)

Implikasi Strategis nilai pelanggan (Product Value, Personnel Value, Service Value dan Image Value) terhadap kepuasan pelanggan (Customer Satisfaction)
by: Nara Pati Awang Narindra
Published: (2012)

PERSONAL SELLING CUSTOMER SERVICE DALAM LAYANAN NOKIA CARE PROTECT (NCP) SEBAGAI STRATEGI CUSTOMER RELATIONS
by: Dinasti Bondan Wresanjani
Published: (2012)

PERSONAL SELLING CUSTOMER SERVICE DALAM LAYANAN NOKIA CARE PROTECT (NCP) SEBAGAI STRATEGI CUSTOMER RELATIONS
by: Dinasti Bondan Wresanjani
Published: (2012)

Customer service cara efektif memuaskan pelanggan cet.3
Published: (2003)

Customer service cara efektif memuaskan pelanggan cet.3
Published: (2003)

The Essentials of Fast-Track MBA Series Managing Quality Customer Service: Mengelola Kualitas Layanan Pelanggan
by: William B. Martin
Published: ()

The Essentials of Fast-Track MBA Series Managing Quality Customer Service: Mengelola Kualitas Layanan Pelanggan
by: William B. Martin
Published: (2004)

How To Improve Your Customer Service : Kiat Meningkatkan Pelayanan bagi Pelanggan
by: MACAULAY, Steve
Published: (1996)

Quality Customer Service : Cara Jitu Memikat Hati Pelanggan
by: MARTIN, William B.
Published: (2005)

How To Improve Your Customer Service : Kiat Meningkatkan Pelayanan bagi Pelanggan
by: MACAULAY, Steve
Published: (1996)

Quality Customer Service : Cara Jitu Memikat Hati Pelanggan
by: MARTIN, William B.
Published: (2005)

PENGARUH KUALITAS LAYANAN PUBLIK TERHADAP KEPUASAN PELANGGAN di PT. PLN (Persero) APJ SEMARANG The Influence Of Public Service Quality To Customer Satisfaction In PT. PLN (Persero) APJ Semarang
by: Erviana Wibawanti
Published: (2010)

PENGARUH KUALITAS LAYANAN PUBLIK TERHADAP KEPUASAN PELANGGAN di PT. PLN (Persero) APJ SEMARANG The Influence Of Public Service Quality To Customer Satisfaction In PT. PLN (Persero) APJ Semarang
by: Erviana Wibawanti
Published: (2010)

Strategic customer alliances = Strategi kemitraan pelanggan
by: Burnett, Ken
Published: (1999)

Strategic customer alliances = strategi kemitraan pelanggan
by: Tjiptowardojo, Sularno, et al.
Published: (1999)

Menjadi Customer Service Representative Yang Sukses Dilengkapi 11 Kiat Mengembangkan Keterampilan untuk Memuaskan Pelanggan, Alat Ukur Kinerja Customer Service Representative
by: Finch,llyod
Published: (2004)

Kaizen strategies for customer care (kepedulian pada pelanggan): cara menciptakan program kepedulian pada pelanggan yang ampuh dan menerapkannya
by: Patricia Wellington
Published: (1998)

Kaizen strategies for customer care (kepedulian pada pelanggan) Cara Menciptakan Program Kepedulian pada Pelanggan yang Ampuh dan Menerapkannya
by: WELLINGTON, Patricia
Published: (1998)