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IMPLEMENTASI RELATIONSHIP MARKETING PADA INDUSTRI PENERBANGAN

relationship marketing inputs yang mencakup memahami harapan pelanggan, membangun kerjasama dengan pelanggan, manajemen mutu toal, dan pemberdayaan karyawan secara simultan berpengaruh terhadap kepuasan pelanggan dna kesetiaan pelanggan

Main Author:	Astri Purwaningsih
Format:	Skripsi S1
Language:	Bahasa Indonesia
Published:	Universitas Muhammadiyah Yogyakarta 2008
Subjects:	relationship marketing
Online Access:	http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=65197

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